Emma
Knowledge
Everything Emma knows about your business lives on one page.
What is on the page
| Part | What Emma does with it |
|---|---|
| Business profile | Name, phones, address, a line about you. She answers from it. |
| Opening hours | She tells callers when you are open and only offers times inside them. |
| Services | She knows what you do and books the right thing. |
| Questions for your kind of business | Answers to what callers in your industry ask most. |
| Things Emma should always say | Lines she says whenever they apply. |
| Kind of business | Sets Emma's industry knowledge, the stages on People and the questions above. |
| More answers | Questions and answers, notes and links you add, up to 100. |
How Emma behaves
You tell Emma about your business; Workky looks after how she talks. There is no behaviour box to fill in. She is polite and brief, never takes card numbers or passwords, and takes a message or transfers the call when a person is needed.
Tips
- Write answers the way you would say them on the phone.
- Keep one fact in one place: prices in one answer, parking in another.
- After a change, call your Workky number and ask about it.