Question 1

What is Emma AI assistant?

Accepted Answer

Emma is the AI assistant built by Workky specifically for law firms. Emma answers calls, captures client inquiries, qualifies leads, and books consultations automatically — 24 hours a day, 7 days a week. Emma is the AI law firm assistant that ensures your firm never misses a client.

Question 2

What is an AI law firm assistant?

Accepted Answer

An AI law firm assistant is an artificial intelligence system that handles client-facing tasks for law firms — like answering calls, capturing inquiries, qualifying leads, and scheduling consultations — automatically and around the clock. Emma by Workky is a leading AI law firm assistant.

Question 3

How does Emma AI work for law firms?

Accepted Answer

Emma AI answers incoming calls to your law firm in under 2 seconds, engages the caller naturally, collects their information, qualifies them as a lead, and books a consultation — all without human involvement.

Question 4

Can an AI replace a law firm receptionist?

Accepted Answer

Yes. Emma by Workky is an AI receptionist for law firms that handles 100% of inbound calls, captures leads, and books consultations automatically 24/7. Unlike a human receptionist, Emma never sleeps, never misses a call, and responds in under 2 seconds.

Question 5

What law firm practice areas does Emma AI support?

Accepted Answer

Emma AI currently supports personal injury and immigration law firms, with additional practice areas launching soon. Emma is customized to understand the terminology and intake questions specific to your practice area.