A clear first call for your legal business.
Emma answers every call to your legal business, takes the details your team needs and books the next step.
A consultation · Lee
Why legal businesses call us
The calls that pull your team away.
Small teams, busy phones
In a small legal business the same people answer the phone and do the work.
Callers keep calling until someone answers
People with a legal problem call around. The first business that answers usually gets the appointment.
The same questions all day
Fees, hours, what to bring and how the process works.
What Emma does for a legal business.
Configured for legal businesses from day one.
Answers every call
Day and night, on your business number and on your website.
Answers common questions
Fees, hours and what to bring, from what you tell Emma about your business.
Takes the caller's details
Name, contact details and what they need, with the questions you set.
Books appointments
Emma finds a time that fits the calendar rules you set.
Never gives legal advice
Emma explains that she cannot advise on the matter and books time with your team.
Speaks your callers' languages
11 languages on your website; on the phone, up to 3 of 30 languages. You choose the phone languages in Workky.
Example call
See how Emma handles a legal businesses call.
This example call is a car accident call to a sample law firm. Emma follows the same steps for your practice: she listens, asks the questions you set and books a consultation.
Example call: Emma with a sample business
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Emma — Thanks for calling Harper and Lane Law, this is Emma. How can I help?
Caller (Daniel) — Hi, I was in a car accident last week. Can I talk to a lawyer?
Emma — I'm sorry to hear that. The attorneys are with clients right now, but I can book you a free consultation. What's your name?
Caller (Daniel) — Daniel Reyes.
Emma — Thanks, Daniel. Attorney Harper has tomorrow at ten or Thursday at two. Which works?
Caller (Daniel) — Tomorrow at ten is good.
Emma — You're booked for tomorrow at ten. I'll text you the address and a reminder. Anything else?
Caller (Daniel) — No, that's it. That was quick, thanks.
Emma — You're welcome, Daniel. See you tomorrow.
Works with what you already use.
Google Calendar, follow-up reminders, the website widget, and your Workky phone number are available today. Industry-software connections are labeled planned until they are ready.
Questions
Good to know.
Yes. Emma by Workky answers your legal business's phone and website day and night, books appointments into your calendar, takes messages, and saves every call to the CRM built into Workky with a recording, a summary and the next step. Plans start at $197 a month with a free 7-day trial.
No. Emma works for any legal business that takes calls and books appointments, such as mediators or legal document services. You tell her what you offer.
No. Emma never gives legal advice or predicts an outcome. She takes the details and books time with an attorney.
One record per caller in your Workky CRM, with a summary, the transcript and the recording of the call.
11 languages on your website; on the phone, up to 3 of 30 languages. You choose the phone languages in Workky; Spanish is one of them.
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